Frequently Asked Questions
Everything you need to know about bringing style and comfort into your home.
What is the standard delivery timeframe for furniture?
In-stock items typically ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for arrival depending on your location.
Do you offer assembly services?
Yes, we offer professional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in original condition. Please note that custom-made or 'Made to Order' upholstery cannot be returned or exchanged.
Are your wood products made from sustainable materials?
At Impressions Furniture, we prioritize sustainability. The majority of our collections are crafted from FSC-certified solid wood and eco-friendly veneers.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home's aesthetic.
Do you provide a warranty on your products?
All our furniture comes with a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.